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JIAHR / This item is <abridged>
JOURNAL OF THE INTERNATIONAL
ACADEMY OF HOSPITALITY RESEARCH
J I A H R
SEPTEMBER 8, 1992 ISSN 1052-6099 ISSUE 5
Editor: Mahmood A. Khan Associate Editor: Eliza C. Tse
Virginia Polytechnic Virginia Polytechnic
Institute and Institute and
State University State University
- - - - - - - - - - - -
JIAHR publishes refereed papers on all aspects of hospital-
ity and tourism research. When judged of sufficient qual-
ity, individual papers are sent electronically as a single
issue of the Journal to members of the Academy of Hospital-
ity Research and to subscribing individuals and libraries.
The material is copyrighted. JIAHR is included in coverage
of "Lodging and Restaurant Index" and "Leisure, Recreation
and Tourism Abstracts."
- - - - - - - - - - - -
TABLE OF CONTENTS
THE AMERICANS WITH DISABILITIES ACT: PERSPECTIVES
ON REASONABLE ACCOMMODATION
By Suzanne K. Murrmann, Ph.d. Page 2
Abstract . . . . . . . . . . . . . P. 2
Key Words . . . . . . . . . . . . . 2
Introduction . . . . . . . . . . . 2
Background . . . . . . . . . . . . -
The ADA and Reasonable Accommodation 3
Research Questions and Hypotheses . 4
Results . . . . . . . . . . . . . . 7
Conclusions . . . . . . . . . . . . 12
Bibliography. . . . . . . . . . . . 13
EDITORIAL BOARD . . . . . . . . . . . . . . . . . Page 14
ARCHIVAL INFORMATION . . . . . . . . . . . . . . . Page 15
INSTRUCTIONS TO AUTHORS . . . . . . . . . . . . . Page 16
- - - - - - - - - - - -
End of Page 1
J I A H R Issue 5
THE AMERICANS WITH DISABILITIES ACT:
PERSPECTIVES ON REASONABLE ACCOMMODATION
by
Suzanne K. Murrmann, Ph.D.
Department of Hotel, Restaurant, and Institutional Management
Virginia Polytechnic Institute and State University
ABSTRACT
Using the present federal guidelines delineating organ-
izational requirements under the Americans with Disabilities
Act (ADA), this study examines the influence of work experi-
ence, personal attitudes, and employment law knowledge on
perceptions of reasonable accommodation. Findings indicate
that attitudes toward individuals with disabilities are most
highly associated with perceptions of the essentialness of
different categories of reasonable accommodation. Sug-
gestions for future research are discussed.
KEY WORDS: Americans with Disabilities Act (ADA), Reason-
able Accommodation, hospitality industry.
INTRODUCTION
On July 26, 1990 President George Bush signed into law
the most far reaching law to date that bars discrimination
against the disabled, the Americans with Disabilities Act
(ADA). The act will affect 4.5 million private sector em-
ployers, state and local governments and private businesses,
and 43 million Americans with disabilities (Frierson, 1990).
The need for this legislation is evident. Sixty-seven per-
cent of disabled Americans are unemployed. As a result, the
federal government currently spends approximately $170
billion dollars on programs and benefits for the disabled.
According to a 1986 Lewis-Harris poll, eighty-two percent of
all disabled people would give up their government benefits
in favor of full time employment. Furthermore, the disabled
are the nation's largest minority group.
Since the first discussions of this legislation in Con-
gress, and the final passage of the law, major contributions
have been made to the body of literature concerning the ADA,
particularly in the areas of how the Act will be interpreted
by the courts (Kelly & Alberts, 1990; Postol & Kadue,
1991), how it may affect different types of businesses
(Berkery, 1990; Cocheo, 1990), and how best to approach the
End of Page 2
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